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Nuance Audio™ App

What's the Nuance Audio™ App?

The Nuance Audio™ App, available for free on the Apple App Store and Google Play Store, is designed to activate, personalize, and control the hearing aid features of Nuance Audio™ Plus.
The App can only be used with Nuance Audio™ Plus and is intended for individuals 18 years of age or older.

Can I use Nuance Audio™ Plus without the Nuance Audio™ App?

Yes, when you purchase your Glasses, the store associate will create an account for you to activate your Glasses. Once the Glasses are activated succesfully, they can be used without the support of the mobile App. In that case, you will need to purchase the Remote Plus to setup and control your Glasses. Glasses firmware upgrades will be available only in the stores if you are not using the mobile App.

What happens if I don't get the Nuance Audio™ App?

You would lose the following settings and functionalities if you use Nuance Audio™ Plus without its companion Nuance Audio™ App:
•    Background noise control
•    Noise tracking presentation
•    Glasses battery level presentation during use 
•    All advanced features and personalizations

Note: Personalized calibration, language selection and preset selection is possible using Remote Control Plus.

Faut-il avoir des connaissances techniques pour utiliser l'application Nuance Audio™?

Non. L'application Nuance Audio™ est conçue avec une interface ludique et accessible qui ne nécessite aucune expertise technique. Les tâches de base, telles que le réglage du volume ou la sélection de modes prédéfinis, sont conçues pour être simples.

Do I always need to have my smartphone with me while using the Nuance Audio™ Plus?

While your Nuance Audio™ Plus can be used as a standalone device, for the best experience and access to all features, it is recommended to have your mobile device with you.